Business Sviaz Holding. Technical support
Professional
Services
BSH
Network, Services and Equipment management, maintenance, modernization, installation, troubleshooting in the Russian Federation, CIS and Eastern Europe.
Network, Services and Equipment management, maintenance, modernization, installation, troubleshooting in the Russian Federation, CIS and Eastern Europe.
Hardware and Software solutions procurement, laboratory testing and piloting, resale, on-site delivery, configuration management, maintenance within SLA. Timely execution and the development of cost-effective solutions.
Russia and CIS field Engineers. Installation, scheduled and emergency maintenance. Nodes maintenance. Customer's site technical survey and works execution (LAN, WLAN, server room etc).
Corporate networks maintenance, upgrade and launch using Customer or Provider equipment. QoS. 24/7 network performance.
Monitoring as a Service: Network, hardware, software and services monitoring. Proactive troubleshooting and repair works. Customer notification. Broadcast, delivery throughout the path, satellite signal software and visual monitoring.
Cisco and Avaya PBX Hardware and Software solutions procurement, laboratory testing and piloting, resale, on-site delivery, configuration management, maintenance within SLA. IP PBX turnkey provision and maintenance. Reports, queues, call recording. PBX migrations and upgrades.
Russia and
CIS coverage
24/7 Service Performance
Configuration in 2-5 days
Installation in 5-12 days
Unified SLA
Sole Invoice
Proactive Monitoring
Proactive Troubleshooting
Availability Reporting