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Business Sviaz Holding. Enterprise

Engineers on Duty

One-stop Provider of IT and Telecom Services

New sites fast launch, change management, configuration management, network and services maintenance. Unified invoice and SLA, sole responsibility area in the Russian Federation, CIS countries and Worldwide.

Enterprise service features

  • SD-WAN

    Centralized network management, automatic path selection.

  • Corporate VPN Cloud Maintenance

    Corporate networks maintenance, installation. Configuration and change management. QoS. Timely execution and the development of cost-effective solutions. Corporate regional multi-service cloud Installation, Configuration and Maintenance.

  • Backup and reliability

    Backup in accordance with the requirements of the Customer. Reliability depending on the significance of services and on the budget, including geographical diversity. Protected network core connectivity.

  • Telephony services and PBX maintenance

    Cisco and Avaya PBX Hardware and Software solutions procurement, laboratory testing and piloting, resale, on-site delivery, configuration management, maintenance within SLA. IP PBX turnkey provision and maintenance. Reports, queues, call recording. PBX migrations and upgrades. SIP telephony. Landline phone numbers and 8-800

  • Unified Regional Provider

    Unified provider of Internet Access, L2, L3, SIP telephony, configuration management, field engineers, Data Center and virtual infrastructure resources.

  • Monitoring as a Service

    Network, hardware, software and services monitoring. Proactive troubleshooting and repair works. Customer notification.

  • Virtual infrastructure and Data centers

    2 Data Centers in Moscow, 1 Data Center in Yaroslavl, 1 Data Center in Kolomna. Tier2+ / Tier3 / Tier4. Distributed virtual infrastructure. Satellite Teleport in Moscow.

  • WiFi

    Public Internet Access (with authorization via SMS or phone call, filtered in accordance with the law) and Corporate Access. Authorization Page in accordance with Customer design.

Advantages of the enterprise service

    • 99%

      Russia and
      CIS coverage

    • 24/7 Service Performance

       
    • Quoting in 2-5 days

       
    • Installation in 5-12 days

       
    • API Integration with the Partner

       
    • Unified SLA

       
    • Sole Invoice

       
    • Proactive Monitoring

       
    • Proactive Troubleshooting

       
    • Monitoring system access

       
    • Availability Reporting