Engineers on Duty

Professional
Services

Network, Services and Equipment management, maintenance, modernization, installation, troubleshooting in the Russian Federation, CIS and Eastern Europe

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Field Engineers

Russia and CIS field Engineers. Installation, scheduled and emergency maintenance. Nodes maintenance. Customer's site technical survey and works execution (LAN, WLAN, server room etc).

Equipment Maintenance

Hardware and Software solutions procurement, laboratory testing and piloting, resale, on-site delivery, configuration management, maintenance within SLA. Timely execution and the development of cost-effective solutions.

Telephony network maintenance

Cisco and Avaya PBX Hardware and Software solutions procurement, laboratory testing and piloting, resale, on-site delivery, configuration management, maintenance within SLA. . IP PBX turnkey provision and maintenance. Reports, queues, call recording. PBX migrations and upgrades.

Monitoring center

Monitoring as a Service: Network, hardware, software and services monitoring. Proactive troubleshooting and repair works. Customer notification. Broadcast, delivery throughout the path, satellite signal software and visual monitoring.

Network maintenance

Corporate networks maintenance, upgrade and launch using Customer or Provider equipment. QoS. 24/7 network performance.

99%

Russia and
CIS coverage

24/7 Service Performance

Configuration in 2-5 days

Installation in 5-12 days

Unified SLA

Sole Invoice

Proactive Monitoring

Proactive Troubleshooting

Availability Reporting